Owner Exchange Member Performance vs. Benchmarks
Owner Exchange
Practices A – X
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Owner Exchange Member Performance vs. Benchmarks

Targets
Labour: ≤ 40%
COGS: ≤ 23%
Adj. EBITDA: ≥ 25%
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Key
at target At or better than target
close Within 2 pp of target (Labour & COGS) / within 5 pp (EBITDA)
above target Above target — improvement opportunity
Labour Cost of Goods Sold Profitability
Practice⇅ Year⇅ Labour %⇅ Labour ∆⇅ COGS %⇅ COGS ∆⇅ Adj. EBITDA %⇅ EBITDA ∆⇅ Profit
Opportunity⇅
target ≤ 40% target ≤ 23% target ≥ 25% USD
* ∆ = deviation vs target in percentage points (pp). Labour & COGS: green = at/below target; yellow = within 2 pp above target; red = more than 2 pp above target. EBITDA ∆: green = at/above 25% target; yellow = within 5 pp below target; red = more than 5 pp below target. Profit Opportunity = incremental profit if Labour & COGS targets were achieved.
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